General and support
Questions about the product, your account, billing, or anything that is not working the way the documentation says it should.
hello@archyno.comContact
Three addresses, one for each kind of message. Picking the right one is what gets your mail to the person who can answer it.
Questions about the product, your account, billing, or anything that is not working the way the documentation says it should.
hello@archyno.comAccess, correction, deletion and portability requests under the GDPR, and any question about how your data is processed.
privacy@archyno.comVulnerability reports. Tell us what you found and how to reproduce it, and please give us time to fix it before publishing.
security@archyno.comArchyno is pre-launch and run by a small team, so there is no support SLA yet. Privacy requests are answered inside the one month the GDPR allows, and security reports are triaged ahead of everything else.
Archyno's operating company is being set up before launch, so the entity details below are placeholders. They will be replaced before the service takes its first paying customer.